Adventures at Dunkin Donuts (Part One)
Taking my usual 9am coffee break this morning, my cohorts and I decided to stop, as we often do, at a Dunkin Donuts. We love D&D. We have it at least 2-4 times a week, I'd estimate. We've never had any serious problems or troubles there. Until today, at least.
I ordered a medium ice coffee, a breakfast sandwich, and a donut. The total came to $4.90. I gave the woman a ten dollar bill ($10). She rang it up as $5.00, placed the bill in the $10 slot, and repaid me a dime. Here's our interaction (more or less):
Me: Oh, that was a ten.
Woman: *opens drawer with key, looks in $5 canal, sees only fives* No, that must have been a five.
Me: No, I'm sure of it. It was a ten.
Woman: You watched me put it in the five spot.
Me: You put it in the ten spot.
Manager: *noticing the conversation, comes over, asks what's going on, offers to count the drawer*
now, if the drawer is over by $5, they owe me $5. Plain and simple. I just wish they had counted it in front of me. Instead, they both brought the drawer to the back room and (allegedly) counted it there. They came out, first the cashier woman, then the manager woman.
Woman: *carrying the drawer back to return it to the register* You gave me a five. I know you did.
Me: Look. The ten dollar bill I gave you had the number 130 written on it.
Woman: *Looking in the drawer for a 10 with a '130' written on it, finds it, looks at it, shakes her head* Impossible. Your friends were just in here. You gave me a five.
Me: Do you think I could see that writing from the drawer? That money was in the drawer. How else would I know about the number on it if it wasn't my bill?
Manager: The drawer came out even. If it was $5 over, we'd give you the money back. But, since it's even, there's nothing we can do.
Me: But how else would I know about the writing if it wasn't my bill?
Manager: There's nothing we can do.
Me: *sigh* Fine... thank you.
and I walked out with my stuff. I paid ten dollars for a breakfast sandwich, a medium coffee, and a jelly donut. Ten dollars.
If I had more time, I'd elaborate, but it looks like this is a 2-post story. Suffice it to say, To Be Continued....
"You may be deceived if you trust too much, but you will live in torment unless you trust enough."--Frank Crane
